Portfolio: Systems Integration

“IMS’ technicians are some of the most skilled people I have worked with throughout my career. I know that when I am investing in service hours with IMS that the time will not be overrun because the technicians are knowledgeable and efficient. They have provided some of the highest quality AV installation, training and ongoing support that I have experienced in my lengthy career in information technology.”

“The service provided not only exceeded our expectations but afforded me the greatest service of all; piece of mind. I am happy we selected IMS as our preferred AV partner.”

Cozen O’Conner

“When it came to our new headquarter building project, I decided to commit early to IMS AV and a design-build approach to the Audio Visual portion of the project. We worked through the process of design changes for nine months to that yielded an effective meeting space for the partners and work within the budget. “

“Committing early and naming IMS to the project allowed me to be more effective in other areas of responsibility, such as:

1. By enlisting the aid and talent of IMS early on, it was possible to get them interfacing with the other vendors and contractors involved with the building move project. Having them interact directly with our vendors and contractors, afforded me the opportunity to focus on other mission critical milestones such as phone system upgrades, development of a new network infrastructure, as well as pay more attention towards anticipating potential logistical pitfalls during the actual building move. It was refreshing to be able to be updated on AV project progress, rather than have to make sure I was ahead of it.
2. In all our dealings with IMS, we’ve come to expect a very close attention to detail. It was this concise attention to detail and expert knowledge that alleviated many frustrations I had when dealing with electrical contractors, construction, etc all of whom had questions that needed answering in order to move forward. We were able to rely upon the detailed drawings supplied by IMS and/or have the IMS Project Manager interface directly with the building contractors to keep things moving. 
3. Other IT professionals would benefit greatly from the services and methodology employed by IMS. IMS is truly focused on understanding the needs and overall strategy and vision for your AV solution. From understanding the initial scope, their team really takes a deep interest in developing the best solution to fit your AV needs. IMS is also able to react quickly to changes in the project scope as well.  Many times during the planning and implementation of an AV solution changes occur based on changes in logistics, cost, or goals.  Our own project went through several incarnations before arriving at the final scope for the project. IMS was able to react to each change and communicate the updates to the project in a very timely fashion. “

Parker McCay

“We chose IMS Audio Visual to help design and install our interactive classroom technology. In addition to implementing and expediting several projects, IMS Audio Visual was considerate of our sizable amount of legacy equipment, and recommended solutions that are consistent with our curriculum goals such as the standardization on SMART Notebook software. The continuing on site professional development along with their excellent service has improved our ability to support each of our schools. IMS Audio Visual was the right fit and an excellent partner for both our large and smaller classroom technology implementations.”

Souderton Area School District

For the past six summers, IMS has served Tower Hill with complete professionalism from project concept through installation, project management, system test & tune, and project closeout. 

Understanding that there are many AV “vendors” in the market, we truly value the partnership IMS brings to the table. You take an advisory approach instead of look to “win a project”. 

“My team will continue to support IMS as our AV partner. IMS’ value to us lies in the following areas:

1. The attention to detail and management of the project allows me to focus on more mission critical tasks
2. Fast response to problem resolution while maintaining a finite project timeline in the summer months
3. Technology advisors considering past practices and future trends
4. Ability to listen to our vision and stay within a reasonable budget
5. Flexibility and fast reaction when late stage changes surface”

Tower Hill School

“I would like to commend and thank IMS for the outstanding work on our major upgrades in the Bernardine Lecture Hall and Video Production Studio. We embarked on this project without a strong expertise in the technologies involved. We selected IMS for this project because you showed a clear aptitude for the technology, but you have also been responsive, worked with us through many revisions, and your operations team involved my team through every step…IMS has proven to be far more than just a “vendor”. You listened to us thoroughly, and delivered the results you said you would.”

Alvernia University