ServiceNet

IMS offers remote access support through our ServiceNet products. By having remote access to installed equipment, IMS can resolve a high percentage of issues in minutes instead of hours or even days. Automated software programs generate notifications that inform our service team of any active or potential issues, which can sometimes be resolved even before you are aware of the problem.

Benefits of ServiceNet include:

  • System Monitoring
  • Pre-system failure resolution
  • Immediate system failure resolution
  • Remote system troubleshooting, programming and system configuring